Facebook doesn’t like their customers
October 8, 2010
Since serveral weeks now I’m not able to use my facebook account anymore. I flaged my account as developer account about a month or two. When you’re in the facebook test developer network you can’t communicate with others. So I left the network again, but it doesn’t work out so fine. I don’t have the “Leave”-Button anymore, but I neither can’t communicate nor I’m able to visit other users profiles, so I guess internally my acc is still flaged.
Ok, so if you have a problem with facebook, that is not listed in the help area – you have a REAL problem. It seems impossible to reach a support person of facebook who can help you or, at least, can tell you if the problem will get fixed or not. I guess if you use the contact forms in the help area your message is put directly into trash.
So, okay let’s try to use the community boards. I found a few people having the same problem as I, so I also posted a message in the relating threads. The results are the same: Facebook is not interessted in my problems. Probably because they still have another 500 millions users if I have to leave their network because I can’t use my account anymore.
So, what’s next? Facebook has a bug tracker, where you can post issues. I found the exact problem already reported, so I added a comment, that I’m also facing this problem. Guess what happend? Nothing! Thank you, Facebook!